Scottish generative AI fintech partners with Lloyds Banking Group’s life insurance arm

Excellent news coming out of Par Equity portfolio company Aveni.ai as it announces its new strategic partnership with CavendishOnline, part of Lloyds Banking Group. The partnership will make Cavendish Online one of the first protection distributors in the market to use AI to help improve the experience for customers.

Aveni's Generative AI and Natural Language Processing (NLP) platform will actively listen to and learn from customer calls, enabling Cavendish Online to speed up improvements in the quality of advice and service, while also aiding in the identification of customer vulnerabilities during calls.

A huge congratulations to the Aveni.AI team Joseph Twigg, Jamie Hunter and Andy Johnston - Excited to see this develop in 2024!

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